24 August, 2016

Specialized Call Center

call center

We have a center equipped with an advanced set of computer systems and telecommunications, which is managed by our experienced staff in managing customer services.
INCIDENTS callcenter MERCANCIAS

Our service Multilingual Call Center Support Specialist, It is operational 24 hours a day, depurating , the 365 days , recepcionando all incoming calls that communicate sinister, and then transfer charge of the situation to our customers.

We offer solutions in telephone management, dividing this service according to the needs of our client:

  • Receiving orders only and transfer / notification to the Company
  • Custom reception and transfer to expert appointed by Company
  • Custom reception and transfer to expert appointed by client tracking
Our objetive, It is managed in a professional manner and centralized, all communications between the insured when they need to make use of contracted services, and our customers Company, can in this way, do a Debugging the reason for the call and determine the urgency of the notice, to notify the Company.

 

To this end, offer personalized service, criteria of excellence in customer service, and at a cost much lower than that would be incurred in the case of carrying it out with their own internal resources.

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